- Session Packages:
– All session packages (1-on-1, Semi-Private, and Group) must be paid for in full before the first session.
– Packages are valid for 6 months from the date of purchase.
- Scheduling:
– 1-on-1 and Semi-Private sessions must be scheduled in advance and are subject to trainer availability.
– A minimum of 24 hours’ notice is required to reschedule a session.
- Late Arrival:
– If you arrive late to a session, it will still end at the scheduled time.
– Sessions missed without prior notice will not be rescheduled or refunded.
Refund Policy
- Refund Eligibility:
– Refunds will only be issued for cancellations made at least 48 hours before the first scheduled session.
– Refunds will not be provided for missed sessions or partial completion of a session package.
- Cancellation by Davken Soccer:
– In the unlikely event that Davken Soccer needs to cancel a session, a full refund for that session will be provided, or a rescheduled session will be offered.
- Refund Process:
– To request a refund, don’t hesitate to contact us via email or phone.
– Approved refunds will be processed within 7-10 business days.